Reset Password

There are two places that you are able to initiate a password reset from the app. Both of which require you to be connected to the internet via 3/4G or Wifi.

Password Reset while Logged into your Account

Within the app, tap the gear icon located at the top of the Profile tab, then tap My Account.  Scroll down and select Change Password.  Enter your old password and then enter your new password two times.  Select done and your password will be changed.

Password Reset while Logged out of your Account

If you've forgotten your password, open the app and tap log in.  Enter your email address, hide the keyboard, and tap forgot password.  An email will be sent to you with instructions on how to reset your password.

If you find that after completing the steps above you are still unable to successfully change your password, please contact our Customer Support Team here to resolve the issue.